Job Description: Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Job Responsibilities: You’ll build solutions, provide technical guidance and advocate for the customer Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management Solve a variety of problems across different customers as they migrate their workloads to the cloud Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers Develop trusting relationships with customers, understanding their business needs and technical challenges Uplift customer capabilities by running workshops, brown bag sessions, etc. Job Requirements: Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. Customer obsessed Ability to juggle tasks and projects in a fast-paced environment Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP Previous experience as a Software Engineer, Developer, DevOps Engineer etc. Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc. Job Details: Company: Amazon Vacancy Type: Full Time Job Location: Johannesburg, Gauteng, South Africa Application Deadline: N/A Apply Here careers-trivia.net
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