Job Description: The Front End Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. Job Responsibilities: Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards Communicate operational requirements/changes to department employees Manage store operations as required Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation Execute winning conditions as required Demonstrate outstanding leadership, while serving as a role model Create a shopping experience that engages customers in a way that enhances loyalty, sales, profit Balance cash office according to company policies and procedures Manage the department budget Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends Create a coaching and development culture for all employees, which embraces a passion for food Provide superior customer service to meet customer needs Job Requirements: Full knowledge of department operations and skills Minimum 18 months of retail store experience, particularly in the specific department Ability to work independently in a fast paced environment Proficient use of Microsoft office suite Above average communication skills (oral and written) High School Diploma Full knowledge of total store operations and skills Job Details: Company: Sobeys Vacancy Type: Full Time Job Location: Victoria, BC, CA Application Deadline: N/A Apply Here careers-trivia.net
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