Job Description: The successful incumbent is to ensure that all guests are greeted and welcomed to the hotel; all guests luggage is taken to their rooms and all Hotel facilities are carefully explained; to ensure that guest cars are checked and valet parked in accordance with Marriott International Policies and Procedures Job Responsibilities: To ensure all quests are served and receive the personal attention required whilst staying at the Westin Hotel Answer telephone within 3 rings using the appropriate telephone etiquette. Escort guest in to the Hotel at all time when and introduce guest to the front desk. Ensure guest receives his/her luggage in a timeous manner to room. Ensure that the driveway / lobby area is always clean and attended to. Welcome and acknowledge each and every guest in a friendly verbal greeting using the guest name when possible open doors for guest. Ensure guest cars are valet parked on request. Partake in the daily RunWestin which includes taking Guests on a 5km and or 10km run. Report directly to the Concierge Manager Ensure the highest standards of service throughout the hotel and assist where necessary within the department. Report whereabouts to the Supervisor on shift. Ensure the guest vehicle is checked when valet parking vehicles and drive 10 km per hour / ensure vehicle seats are left in the same position. Job Requirements: Minimum two years’ experience in a similar position. Familiar with Cape Town surrounding Area Be part of the Running Concierge / Run Westin programme – must be an avid runner Attention to detail pertaining to area responsibility A valid code 08 Drivers license Good communication guest /staff Ability to work flexible working hours. Team orientated Well groomed Customer / staff focused Ability to work within a pressurized environment. Friendly Disposition Job Details: Company: Marriott Vacancy Type: Full Time Job Location: Cape Town, Western Cape, ZA Application Deadline: N/A Apply Here careers-trivia.net
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