Job Description: Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies. Job Responsibilities: Efficiently handle special requests; assist all customers including those with disabilities using United guidelines Consistently deliver a standard-setting product to our customers Utilize customer service and sales techniques to effectively address customer needs Be accountable for all scheduled telephone time to meet service level goals Maintain statistical excellence in all areas to support productivity goals Handle incoming phone calls from the Foreign Language Desk (FLD) that include booking global itineraries and answering inquiries from customers Maintain an ergonomically correct work area Job Requirements: Must be fluent in Hebrew (written and spoken) (language assessment test will be administered) Must be able to attend a full-time (8 ½ hour) training class within a 24 hour period in the Reservations Office in Greenspoint Excellent listening skills Must be 18 years of age or older Must be flexible to work any shift within a 24-hour period including days, nights, weekends, and holidays Must be fluent in English (written and spoken) Excellent written and verbal communication skills Previous customer service experience required Previous sales experience preferred Must have experience using computers, including MS Outlook and Office Communicator (Instant Messaging) Job Details: Company: United Airlines Vacancy Type: Full Time Job Location: Houston, TX Application Deadline: N/A Apply Here careers-trivia.net
Careers Trivia – Latest Jobs 2025