Job Description: The Coordinator Recovery will work closely with Airports and System Operations to ensure Customer recovery due to flight disruptions. The Coordinator will also assist in alternative rebooking options, manage the Flight Compensation Manager program and process other airline reprotection. Job Responsibilities: Real Time Recovery contact – working with Airports and System Operations to assist with Customer recovery Determine Customer demeanor on impacted flight Determine compensation amounts if any to issue Assisting in alternative rebooking options such as car transportation and hotel issuance Manage Flight Compensation Manager program which includes entering service credits and monitoring progress to completion Process OAL reprotection Execute internal watch list every two (2) hours Other duties as assigned Job Requirements: Highly organized and focused with the ability to prioritize tasks Ability to think creatively and to work under pressure in a team environment Ability to handle multiple tasks in a fast-paced environment Able to pass a ten (10) year background check and pre-employment drug test Excellent verbal and written communication skills Two (2) year Customer Service experience Ability to work flexible work schedule to cover the operation 24 hours per day, 7 days per week Strong organization and management skills High School Diploma or General Education Development (GED) Diploma Legally eligible to work in the country in which the position is located Job Details: Company: JetBlue Vacancy Type: Full Time Job Location: Salt Lake City, UT, US Application Deadline: N/A Apply Here careers-trivia.net
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