Job Description: You are capable of working in a fast-paced and rapidly changing environment with minimal oversight. Adapting your time and workflow to the most pressing issues at hand will be essential. Your communication skills are excellent. The Airport Duty Manager will be responsible for the airport operation on a shift basis ensuring that service delivery conforms to regulatory, operational, safety and customer service standards. The role will report to the General Manager and will be located at Toronto Pearson Airport. Job Responsibilities: Ensure that opportunities to optimize airport revenues are identified and delivered Deliver outstanding performance in Airport and Passenger services at YYZ Airport, whilst managing relationships with relevant internal and external parties Ensure that all ground services business is delivered in accordance with the Sunwing Values Ensure that all airport activities are delivered safely and securely in compliance with Sunwing and Regulatory standards Drive safe, efficient and timely execution of flight departure and arrival policies Ensure third party resources are utilized in such a manner that maximizes opportunity for operational excellence and productivity Manage and audit Service Level Agreements with Ground Handling Agencies Responsible for the maintenance of Emergency Response and Business Continuity plans Other duties as assigned Ensure the Performance Management of team members is carried out in accordance with Sunwing standards Responsible for the delivery of delay, disruption and diversion plans Job Requirements: Demonstrable sound knowledge of airport operations Degree level education is preferred or relevant industry experience Customer service preferably gained in 5 to 10 years working experience with an airline or ground handling agency Ideally with 2 to 5 years management or supervisory experience Job Details: Company: Sunwing Vacancy Type: Full Time Job Location: Ottawa, CA Application Deadline: N/A Apply Here careers-trivia.net
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