Friday , April 19 2024

Amazon Recruiting – IT Support Associate II

Website Amazon

Job Description:

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.

Job Responsibilities:

  • Handling support requests and procedures across the network.
  • Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
  • Assisting in training new hires.
  • Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
  • Continuous learning of new technologies.
  • Supporting customers from multiple buildings in the area, as well as remote customers.

Job Requirements:

  • 1+ year experience in maintaining laser printers
  • 1+ year experience with Cisco/networking and either Linux and/or Microsoft
  • High School or equivalent diploma
  • 1+ year of practice in the set up and installation of computer and networking equipment in a professional environment

Qualification & Experience:

  • CompTIA A+, CompTIA, Network +, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation) or other IT industry standard certifications
  • Ability to work, prioritize and make decisions independently in a fast-paced production environment
  • Experience troubleshooting integrated and interdependent computer systems
  • Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
  • Service Management, Project Management, and Inventory Management skills
  • Excellent written and verbal communication skills
  • Ability to prioritize work based on department and production objectives

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: Tucson, AZ, US

Application Deadline: N/A

Apply Here

careers-trivia.net