Saturday , April 20 2024

Amazon Employment – IT Support Associate II

Website Amazon

Job Description:

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.

Job Responsibilities:

  • Allocation, maintenance and troubleshooting of IT equipment used in Amazon Operations facilities
  • Continuous learning of new technologies
  • Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation 
  • Ability to support customers from multiple buildings in the area, as well as remote customers
  • Assist in training new hires
  • Handles support requests and procedures across the network

Job Requirements:

  • 1+ year experience in maintaining laser printers
  • 1+ year experience with Cisco/networking and either Linux and/or Microsoft
  • High School or equivalent diploma
  • 1+ year of practice in the set up and installation of computer and networking equipment in a professional environment

Qualification & Experience:

  • Ability to prioritize work based on department and production objectives
  • Experience troubleshooting integrated and interdependent computer systems
  • A+, Network +, or other IT industry standard certifications
  • Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
  • Service Management, Project Management, and Inventory Management skills

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: Hattiesburg, MS, US

Application Deadline: N/A

Apply Here