Amazon Jobs – Applied Scientist

Job Description:

Do you want to join an innovative team of scientists who invent and apply the most advanced machine learning, NLP and conversational AI techniques to create the best customer engagement experience on the earth? Do you want to revolutionize the way customers solve their issues and get their questions answered? Do you want to break language barriers so that Amazon customers can interact seamlessly with customer service? At Customer Engagement Technology, we develop specialized products that help customers solve problems. Our team leads the technical innovations in these spaces and set the bar for every other company that exists. We innovate on behalf of customers, developing chat bot, self-service, and associate-facing products that delight customers and support our world-class customer service workforce. We leverage big data, NLP, ML, and a focus on continuous innovation to create an amazing experience for customers as we scale to meet business growth each year.

Job Responsibilities:

• Work closely with business staff to optimize various business operations
• Analyze and extract relevant information from large amounts of both structured and unstructured data to help automate and optimize key processes
• Design, experiment and evaluate highly innovative models for predictive learning
• Work closely with software engineering teams to drive real-time model experiments, implementations and new feature creations
• Track general business activity and provide clear, compelling management reporting on a regular basis
• Research and implement novel machine learning and statistical approaches
• Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation
• Use machine learning, NLP and statistical techniques to create scalable solutions for business problems

Job Requirements:

• 1+ years of experience with Python
• 4 years of hands-on experience in predictive modeling and large data analysis
• 1+ years of experience using R/SAS and SQL in a Linux/UNIX environment
• PhD or Masters in Computer Science Machine Learning/NLP, Statistics, or in a highly quantitative field
• Strong problem solving ability
• Strong communication and data presentation skills
• Experienced with NLP, NLU, dialog models and information retrieval methods and Deep Neural Networks
• 5+ years of industry experience in predictive modeling and large data analysis
• Proven record of delivering results
• Strong skills with Python and Java
• 1+ year distributed programming experience
• Strong publication record in top-tier machine learning conferences and journals.

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: Seattle, WA, USA

Application Deadline: N/A

Apply Here

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