Friday , April 12 2024

Amtrak Job Openings – Sr EAP Counselor

Website Amtrak

Job Description:

The Senior Employee Assistance Counselor is responsible for managing and designing behavioral health interventions for individuals and workplace groups that enhance the overall wellbeing of employees. This includes providing professional, confidential and timely provision of behavioral health services to employees and their dependents for emotional and behavioral problems as well as substance abuse/alcohol abuse that could affect their safety and productivity.

Job Responsibilities:

  • Manages the daily operations of the Employee Assistance Program in assigned region to include clinical and consultative work with employees and managers, development of strategies to encourage program utilization by employees in assigned area, oversight of divisional trends affecting employee behavioral health, and development of meaningful strategies to address local issues;
  • Provides regular oversight of substance abuse and behavioral health care of employees during and after treatment to ensure full treatment and development of comprehensive follow up plans that support a successful return to work and an ongoing ability to thrive in a safety culture.
  • Provides comprehensive behavioral health assessments, referrals, and follow-up for employees and family members;
  • Develops and actively contributes to the EAP Drug and Alcohol Program design and implementation from the beginning of the case through the follow up program of mandatory and voluntary cases.
  • Provides short term problem resolution for employees and managers on a wide range of sensitive and complex matters, including behavioral health issues that affect work performance, drug/alcohol problems and interpersonal difficulties.
  • Ensures the timely and effective management of voluntary and mandatory substance abuse cases while maintaining compliance with 49 CFR Part 40 and Amtrak’s Drug and Alcohol Free Workplace Plan. Maintains strict confidentiality and secure reporting and records in accordance with established employee assistance professional standards, applicable state and federal statutes, and Amtrak policies.
  • Collaborates with and provides guidance to managers across the organization to identify and address behavioral health issues that affect safety, productivity and/or employee wellbeing.
  • Conducts the Substance Abuse Professional Assessments ensuring compliance with DOT/FRA regulations.
  • Provides clinical expertise on complex behavioral health cases to Amtrak’s medical department, Occupational Testing, Leave Management, Labor Relations, EEO and Compliance and all Amtrak stakeholders.
  • Overseas the provision of emotionally supportive services by managers, vendor counselors and others following workplace critical incidents to decrease recovery time and increase employee resilience;
  • Assesses divisional needs for behavioral health education that support a safe workplace;

Job Requirements:

  • Requires Master’s Degree in Social Work or related field;
  • Requires licensure at the highest level available in the state, or eligible to do so within 90 days;
  • Five years of work experience in employee assistance programs, addiction, social work, or related counseling field.
  • Substance Abuse Professional certification (eligible)
  • Extensive knowledge of EAP Core Technologies
  • Advanced knowledge of substance abuse treatment best practices, brief therapy and solution-focused treatment methods.
  • Advanced knowledge of critical incidents standards and protocols and clinical recommendations.
  • Knowledge and strict adherence to state and federal confidentiality laws.
  • Knowledge of federal regulations regarding substance abuse.
  • Excellent oral and verbal communication skills.

Job Details:

Company: Amtrak

Vacancy Type:  Full Time

Job Location: Los Angeles, CA, US

Application Deadline: N/A

Apply Here