Friday , September 22 2023

Apply to Shoppers Drug Mart – Assistant Manager Convenience Food

Website Shoppers Drug Mart

Job Description:

To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the Food department operations to ensure departmental and store objectives are achieved.

Job Responsibilities:

  • Assists the FSM in adherence to all marketing programs and initiatives, which may include:Retail price management
  • Achieves and supports shrink initiatives, including rotating stock, removing discontinued product, and pricing strategy
  • Successfully completes and passes the foodwise handling certified course
  • Ensures tasks get accomplished in a timely fashion
  • Works with FSM to ensure pricing and ticketing of merchandise is correct
  • Answers inquiries (ie. location of product, rain checks) and resolves customer complaints according to guidelines
  • Works with FSM to ensure signage in the store reflects current programs, policies, and procedures
  • Orders product and works with FSM to maintain balanced inventory
  • Manages the daily operational resources (human, physical, financial) of the Food department following the Store Standards
  • Demonstrates product knowledge and familiarity with location of products
  • Creates and maintains proper displays to reflect seasonal/promotional programs and ensures value events are set-up and taken down according to schedule
  • Planograms, core programs, and merchandising techniques
  • Role models best practice customer service at Shoppers Drug Mart
  • Maintains store image standards as outlined in Operating Standards
  • Empowers employees to ensure customer satisfaction
  • Flyer implementation and local advertising initiatives
  • Ensures food safety standards are achieved
  • Ensures that exceptional customer service is provided beyond expectation, as outlined in operational procedures guidelines
  • Assists FSM to ensure all product-related processes are implemented effectively
  • In collaboration with FSM, set goals and objectives for the Food department
  • Ensures employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e. clean appearance, approved uniform, name badge)

Job Requirements:

  • Previous retail work experience specific to produce, cold deli, hot deli and/or meat
  • Must work effectively with all Employees and management teams
  • Computer literacy
  • Identify and recognize superior performance of employees
  • Ability to lift up to 50 pounds
  • Financial analysis ability
  • Knowledge of applicable legislation as it pertains to the retail food industry, i.e. Food Premises Regulation (food safety), Occupational Health and Safety Act and Regulations, etc.
  • Use judgment and decision making skills to control expenses
  • Superior interpersonal skills
  • Has demonstrated ability to drive the business and lead by example
  • Strong verbal and written communication skills
  • Supervisory experience
  • Commitment to providing exceptional customer service
  • Monitor service levels on SKUs to control inventory
  • Experience in a fresh retail department including knowledge of purchasing, pricing and financial analysis
  • Identify overstock and develop a clearance strategy
  • Ability to plan, coordinate and delegate assignments as well as the ability to provide coaching to employees
  • Efficient time management ability
  • Superior interpersonal and coaching skills
  • Supports all Corporate programs within the business
  • Ability to climb ladder
  • Effective organization and planning skills
  • Planning and preparation for Inventory management
  • Work with FSM to achieve financial goals for the business
  • Ability to prioritize activities quickly in response to changing initiatives
  • Independent thinking and decision making – Makes decisions when dealing with issues or problems that occur when the FSM is not available. Consultation with the FSM for significant changes.
  • Work with FSM to create in-store training program for employees
  • Planning, Judgement and Decision Making

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Ottawa, ON, CA

Application Deadline: N/A

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