Apply to Shoppers Drug Mart – Assistant Manager Convenience Food

Job Description:

To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the Food department operations to ensure departmental and store objectives are achieved.

Job Responsibilities:

• Assists the FSM in adherence to all marketing programs and initiatives, which may include:Retail price management
• Achieves and supports shrink initiatives, including rotating stock, removing discontinued product, and pricing strategy
• Successfully completes and passes the foodwise handling certified course
• Ensures tasks get accomplished in a timely fashion
• Works with FSM to ensure pricing and ticketing of merchandise is correct
• Answers inquiries (ie. location of product, rain checks) and resolves customer complaints according to guidelines
• Works with FSM to ensure signage in the store reflects current programs, policies, and procedures
• Orders product and works with FSM to maintain balanced inventory
• Manages the daily operational resources (human, physical, financial) of the Food department following the Store Standards
• Demonstrates product knowledge and familiarity with location of products
• Creates and maintains proper displays to reflect seasonal/promotional programs and ensures value events are set-up and taken down according to schedule
• Planograms, core programs, and merchandising techniques
• Role models best practice customer service at Shoppers Drug Mart
• Maintains store image standards as outlined in Operating Standards
• Empowers employees to ensure customer satisfaction
• Flyer implementation and local advertising initiatives
• Ensures food safety standards are achieved
• Ensures that exceptional customer service is provided beyond expectation, as outlined in operational procedures guidelines
• Assists FSM to ensure all product-related processes are implemented effectively
• In collaboration with FSM, set goals and objectives for the Food department
• Ensures employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e. clean appearance, approved uniform, name badge)

Job Requirements:

• Previous retail work experience specific to produce, cold deli, hot deli and/or meat
• Must work effectively with all Employees and management teams
• Computer literacy
• Identify and recognize superior performance of employees
• Ability to lift up to 50 pounds
• Financial analysis ability
• Knowledge of applicable legislation as it pertains to the retail food industry, i.e. Food Premises Regulation (food safety), Occupational Health and Safety Act and Regulations, etc.
• Use judgment and decision making skills to control expenses
• Superior interpersonal skills
• Has demonstrated ability to drive the business and lead by example
• Strong verbal and written communication skills
• Supervisory experience
• Commitment to providing exceptional customer service
• Monitor service levels on SKUs to control inventory
• Experience in a fresh retail department including knowledge of purchasing, pricing and financial analysis
• Identify overstock and develop a clearance strategy
• Ability to plan, coordinate and delegate assignments as well as the ability to provide coaching to employees
• Efficient time management ability
• Superior interpersonal and coaching skills
• Supports all Corporate programs within the business
• Ability to climb ladder
• Effective organization and planning skills
• Planning and preparation for Inventory management
• Work with FSM to achieve financial goals for the business
• Ability to prioritize activities quickly in response to changing initiatives
• Independent thinking and decision making – Makes decisions when dealing with issues or problems that occur when the FSM is not available. Consultation with the FSM for significant changes.
• Work with FSM to create in-store training program for employees
• Planning, Judgement and Decision Making

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Ottawa, ON, CA

Application Deadline: N/A

Apply Here

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