Job Description: Managing the customer service functions, including cash, cashiers and merchandising. Job Responsibilities: Complies with all Health and Safety requirements: supervises employees to ensure correct work procedures are followed, communicates hazard information and control procedures, consults employees and provides feedback to management, cooperates with Health and Safety committee or representative, holds accountable any employees reporting to them. Answers inquiries regarding location of product, rainchecks, etc. Ensures cashier/merchandising staff comply with all store policies and operating procedures May be asked to perform clerical and banking duties Resolves customer issues according to established guidelines (refunds, exchanges, etc.) Runs the end of day for the POS system Ensures store employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (ie. clean appearance, approved uniform, name badge) Perform other duties as required including Cashier duties when necessary Complies with all store policies and procedures Provides on-going guidance and instruction Promotes the CSI Survey Complies with loss prevention policies and procedures and ensures they are executed in the store Ensures standards of housekeeping and store image are maintained Responsible for opening and closing the store as per key holder duties (as required) Trains cashiers/merchandisers in job functions Job Requirements: Ability to work flexible shifts which may include nights and weekends Commitment to providing customer service Efficient time management skills Stock appropriate inventory levels Plan work to maximize efficiency and minimize costs Planning, Judgement and Decision Making Organized Computer literate Familiarity with retail business Customer service oriented Independent thinking as it relates to organizing store Knowledge of products and supplies Problem solving is essential to ensure customer satisfaction Qualification & Experience: Job Details: Company: Shoppers Drug Mart Vacancy Type: Full Time Job Location: Edmonton, AB, CA Application Deadline: N/A Apply Here careers-trivia.net
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