Saturday , September 30 2023

Apply to Shoppers Drug Mart – Front Store Supervisor

Website Shoppers Drug Mart

Job Description:

Managing the customer service functions, including cash, cashiers and merchandising.

Job Responsibilities:

  • Ensures product displays are set up and taken down as directed by the AFSM/FSM
  • Monitors inventory level and informs AFSM/FSM
  • Ensures shelves are clean and organized with proper rotation
  • Answers inquiries regarding location of product, rainchecks, etc.
  • Ensures store employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (ie. clean appearance, approved uniform, name badge)
  • Responsible for opening and closing the store as per key holder duties (as required)
  • Complies with loss prevention policies and procedures and ensures they are executed in the store
  • Maintains cleanliness and ensure washrooms are stock with proper items throughout the shift ie. toilet paper/paper towel
  • Trains cashiers/merchandisers in job functions
  • Complies with all store policies and procedures
  • Puts up and takes down flyer/event POP as per the POP Placement/Hot Spot documents located on the In-Store Web
  • Ensures cashier/merchandising staff comply with all store policies and operating procedures
  • Runs the end of day for the POS system
  • Complies with all Health and Safety requirements: supervises employees to ensure correct work procedures are followed, communicates hazard information and control procedures, consults employees and provides feedback to management, cooperates with Health and Safety committee or representative, holds accountable any employees reporting to them.
  • Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
  • Ensures standards of housekeeping and store image are maintained
  • Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
  • May be asked to perform clerical and banking duties
  • Provides on-going guidance and instruction
  • Promotes the CSI Survey
  • Perform other duties as required including Cashier duties when necessary

Job Requirements:

  • Stock appropriate inventory levels
  • Independent thinking as it relates to organizing store
  • Knowledge of products and supplies
  • Customer service oriented
  • Problem solving is essential to ensure customer satisfaction
  • Ability to work flexible shifts which may include nights and weekends
  • Computer literate
  • Organized
  • Familiarity with retail business
  • Efficient time management skills
  • Ability to climb ladder
  • Commitment to providing customer service
  • Plan work to maximize efficiency and minimize costs
  • Planning, Judgement and Decision Making
  • Ability to lift up to 50 pounds

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Vancouver, BC, CA

Application Deadline: N/A

Apply Here