Barclays Careers – FX Project Manager

Job Description:

As a Barclays Client Relationship Manager within Operations Client Services (OCS) you will be responsible for executing our Client Advocacy strategy as well as direct operations relationship management of a high profile group of clients. You will have oversight of strategic / focus client interaction, perform in-depth analysis of data across of our core processing Service Measures suite and will include providing a view on the ‘voice of client’ back to internal stakeholders.

Job Responsibilities:

• Providing coverage and acting as an Advocate for a set of high profile, demanding clients, across asset class and functions for the Prime Brokerage businesses
• Managing client escalation activity related to Equity and Fixed Income Prime Brokerage products, as well as OTC, Futures and FX Clearing, ensuring daily activity is processed
• Identifying inter/intra system exceptions stemming from breakdowns in trade lifecycle processing, and escalate/investigate/resolve root cause as appropriate
• Being responsible for utilisation of a suite of internal client analytics, to regularly measure service provision data to compare vs our client’s service expectations
• Delivering formal Broker Reviews and frequent checkpoints with a variety of top tier Prime Brokerage clients (in partnership with senior team leads)
• Leveraging industry experience and partnering with SME’s to provide client education services through publications and workshops as appropriate
• Helping to guide the organisation’s strategic decisions through a client lens (client advocacy)

Job Requirements:

• Significant financial markets operations exposure / previous client facing experience in an Investment Banking Operations
• Prime brokerage experience and/or trade flow knowledge; including trade capture, trade enrichment, trade event management and settlement processing.
• Solid PowerPoint, Excel & MIS skills and experience of regular presentations to large or senior groups internally and externally
• Good data analysis skills, including data visualisations, articulation of patterns / trends evidenced through the daily / weekly / monthly use of service measurement
• Previous use of Tableau, Qlik View, Sales Force, Alteryx, CRUD DB
• Product knowledge in Fixed income, Cash Equities, Derivatives, FX preferred
• Experience in post trade services

Job Details:

Company: Barclays

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

Apply Here

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