Thursday , March 28 2024

Best Buy Careers – Customer Experience Specialist

Website Best Buy

Job Description:

The Best Buy Advisor engages customers using relationship skills and inspires them to see what’s possible with technology. In addition, they build quality relationships with customers and clients, making them feel excited, confident, and appreciated while providing them with relevant and memorable solutions.

Job Responsibilities:

  • Engages customers using acquired skills to complete and support the customer experience.
  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
  • Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
  • Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing your contribution.
  • Applies the appropriate knowledge and expertise through ongoing learning and self-development.
  • Maintains merchandising and department readiness to serve customers within a specified area.
  • Utilizes available tools to stay current on promotional initiatives and help execute profitable growth through critical business drive times.
  • Achieves profitable growth to meet team and individual goals while enabling an excellent customer shopping experience.
  • Processes transactions such as sales orders, returns and exchanges.

Job Requirements:

  • Ability to work successfully as part of a team
  • 3 months experience working in customer service, sales or related fields

Job Details:

Company: Best Buy

Vacancy Type:  Full Time

Job Location: Fresno, CA, US

Application Deadline: N/A

Apply Here

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