Canadian Tire Employment – Department Sales Manager

Job Description:

We are a successful, innovative, and growing company that values diversity and fosters a culture of performance and accountability. We invest in the growth and development of our employees by offering comprehensive training and leadership development opportunities. We encourage, value and reward innovation.

Job Responsibilities:

• Maintaining a positive work environment for staff
• Support the customer experience through timely processing and movement of inventory to the salesfloor
• Completes and holds team accountable to complete required Triangle Learning Academy training within timeframes
• Provides leadership to the team and consistently coaches and follows up to ensure the delivery of the service model standards are provided to each customer.
• Validate schedules for department and monitor payroll daily to ensure payroll plans are met
• Coaches team and leads in execution of Customer Experience, proactively provides resolution for all customer concerns.
• Promote company programs including loyalty programs, private-label products, and other seasonal promotions
• Model active selling behaviours/techniques to set the example for department team members and to help them grow confidence in their selling capabilities
• Facilitate and lead team meetings.
• Create development plans for store team members; support and coach to improve any performance gaps and conducts ongoing coaching to improved team.
• Promotes and maintains a positive and motivating work environment.
• Communicates in a clear and concise manner to team, leading effective Shift Starter / meetings / coaching sessions.
• Effectively problem solve, delegate and follow-up on tasks assigned to team Members
• Follows the disciplinary process consistently and impartially
• Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels

Job Requirements:

• Proven ability to build and manage a daily game plan for the department and store
• High energy, enthusiasm and a drive to succeed
• Superior training and mentoring skills
• 3-5 years retail experience required
• Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback and ongoing support
• Exceptional communication skills
• Fundamental computer skills an asset
• Excellent organizational skills

Job Details:

Company: Canadian Tire

Vacancy Type:  Full Time

Job Location: Calgary, AB, USA

Application Deadline: N/A

Apply Here

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