Saturday , April 20 2024

ConocoPhillips Jobs in Anchorage – Ticket Counter Agent

Website ConocoPhillips

Job Description:

ConocoPhillips is Alaska’s largest crude oil producer and largest owner of exploration leases, with approximately 1.3 million net undeveloped acres at year-end 2019. The company produced an average of 218 thousand barrels of oil equivalent per day in 2019. ConocoPhillips holds major ownership interests in the Prudhoe Bay Unit, the Kuparuk River Unit, and the Colville River Unit (Alpine). The company operates the Kuparuk and Alpine oil fields, has an ownership interest in the Trans-Alaska Pipeline System (TAPS) and owns/operates the Polar Tankers fleet.

Job Responsibilities:

  • Verify passenger identification to ConocoPhillips specifications
  • Maintain confidentiality of passenger manifest
  • Inform management and other appropriate staff of any deviations through Incident Reports
  • Board and close out flights in a safe and timely manner
  • Make public address announcements of arrivals and departures
  • Follow security directives for passenger processing and airport facilities
  • Interface with all levels of staff and management and airport personnel
  • Prepare, print, and distribute of manifests and boarding passes
  • Provide assistance to those passengers who on occasion require commercial services at the airport
  • Disseminate information as appropriate
  • Effectively present up to date information to flight crews, peers, Aviation Logistics Operations, airport personnel, North Slope Security offices, clients and other employees of the organization
  • Verify passenger clearances including Security Clearances Coordinates special law enforcement passenger clearances (subpoenas, warrants)
  • Checks baggage to appropriate airport or camp location and directs passenger to designated gate for loading
  • Coordinate with other airlines in the event of delays to assist with passenger and baggage transfer and processing
  • Answer inquiries regarding airplane, flight information and various schedules
  • Respond and assist with weather and/or mechanical delays, including informing appropriate management and passengers of such delays

Job Requirements:

  • Must be legally authorized to work in the United States as a U.S. citizen or national, or an alien admitted as permanent resident, refugee or asylee
  • Currently hold or have the ability to obtain a state issued Airport Secure Identification Display Area badge
  • Willing and able (with or without reasonable accommodation) to perform/comply with the following:
  • Lift and move up to 70 pounds
  • Stand for long periods of time
  • Work all days and evenings of the week, including weekends, to meet specific flight schedules per established work guidelines
  • Work unscheduled overtime and holidays
  • Knowledge of airport passenger services and/or North Slope operations
  • Ability to work in a fast-paced, changing environment with minimum supervision
  • Ability to read, hear and comprehend simple instructions, short correspondence and memos

Qualification & Experience:

  • 3+ years of experience in an administrative role working directly with the public
  • 3+ years of experience in a customer service-related role
  • 5+ years of experience in aviation ticket counter/passenger service industry
  • Previous experience using Sabre, Apollo, Fast Air or similar aviation passenger check-in system
  • Proficient in Excel, Word, and PowerPoint

Job Details:

Company: ConocoPhillips

Vacancy Type:  Full Time

Job Location: Anchorage, AK, US

Application Deadline: N/A

Apply Here