Saturday , April 20 2024

Cooperative Jobs – Legal Services

Website Co-op

Job Description:

As an administrator, you’ll be responsible for taking calls from clients and case managers and our field-force of consultants, answering their queries and documenting requests professionally and within agreed deadlines. You’ll support the wider team by carrying out a range of admin tasks to help make sure things are running smoothly. This is a great opportunity for you to gain valuable exposure across our legal business, and to spot opportunities to improve ways of working in order to provide our clients with the outstanding service they expect from us.

Job Responsibilities:

  • prepare documents to send to case managers
  • spot opportunities to improve ways of working, and provide a consistently excellent service to clients and colleagues
  • make sure that all queries are logged and responded to within agreed timescales
  • request documentation from our off-site storage facility
  • carry out a range of general admin tasks to support the team
    manage a variety of queries from colleagues and clients, mainly surrounding historic wills documentation requests (the team manage around 150 document requests a week)
  • learn to check the validity of legal documentation and prepare it for storage off-site (the team manage around 300 legal documents per week that require careful checking)

Job Requirements:

  • an interest in law, a law degree or similar qualification. This isn’t a requirement, other qualifications will be considered.
  • a high level of attention to detail and accuracy
  • confidence in using programmes such as Microsoft Word, and the ability to pick up new IT systems quickly
  • great communication skills, both verbal and written
  • the ability to effectively manage a high volume of work
  • lots of self-motivation; you’re willing to learn new things and have a positive and solution-driven approach

Job Details:

Company: Co-op

Vacancy Type:  Full Time

Job Location: Dundee, GB

Application Deadline: N/A

Apply Here