Saturday , April 20 2024

Co-op Careers – Probate Consultant

Website Co-op

Job Description:

We’re looking for probate sales consultants to join our team. At Co-op Legal Services we’re known for our ethical approach, innovative use of technology and commitment to members, customers and colleagues. If you can bring us previous sales experience and a passion for customer service, we can offer you the opportunity to build a career with a business that’s all about people.

Job Responsibilities:

  • take inbound or make outbound calls and attend appointments to discuss clients’ estates
  • work closely with clients to understand their situation, taking an empathetic and considerate approach based on their circumstances
  • provide advice and information on probate and estate administration to match the client’s needs
  • finalise sales once clients have decided that the service is right for them
  • work towards agreed KPIs and set targets
  • proactively manage leads
  • receive training and develop your technical knowledge so you can explain in general terms complex legal issues to clients surrounding probate and estate administration

Job Requirements:

  • previous experience of consultative sales and customer service
  • great communication skills – the ability to engage with people effectively over the phone
  • a naturally positive, engaging and empathetic approach
  • the ability to work on your own and as part of a remote team
  • some previous experience of working within a regulated environment
  • a full UK driving licence and access to your own vehicle, with flexibility to occasionally travel to visit different clients

Job Details:

Company: Co-op

Vacancy Type:  Full Time

Job Location: Coventry, GB

Application Deadline: N/A

Apply Here