
Website CP Railway
Job Description:
The Junior SAP Functional Specialist is accountable for gathering, understanding and documenting business processes and developing requirements and specifications to improve those processes. They will assist in the design and implementation of solutions based on SAP Transportation Management (SAP TM) and SAP Event Management (SAP EM) utilizing a combination of Floorplan Manager (FPM) and SAP Fiori UIs that will enable the organization to achieve its goals. They will also support these and other applications as required to meet organization goals.
Job Responsibilities:
- Lead troubleshooting of incidents or defects that arise in SAP applications and ensure a timely resolution. Ensure that all stakeholders are updated on progress as well;
- Understand business issues and opportunities. Analyze and define both the “As Is” and “To Be” business processes and perform gap analysis;
- Apply a variety of techniques to elicit and gather business and user requirements from stakeholders;
- Define the requirements needed to transition from an existing solution to a new solution;
- Participate in the development and maintenance of custom built functionality and interfaces for SAP Applications and work with developers in this area;
- Coordinate diverse groups who contribute to business requirements and build consensus for requirements across the various user groups;
- Perform requirements analysis and develop prototype solutions to demonstrate SAP capabilities to the business and enable adoption;
- Identify assumptions, constraints, and anticipate and manage risks;
- Develop diagrams and models (use case, activity diagram, business process models, etc.) and clearly document functional requirements and business rules to describe what the system, process, or product/service must do in order to fulfill the business and user requirements;
- Perform data analysis to understand how data impacts solutions;
- Complete application service requests, provide continual business application support, research transactional issues, identify root causes as well as assist with upgrade and maintenance of applications;
- Participate in an on call rotation to support 24×7 operations;
- Support the development of the test strategy and test plans. Ensure traceability of requirements back to business need as well as through to solution and testing. Validate the solution meets the business need and verify it conforms to specifications.
- Participate in daily production checks and operations process required for ensuring any incidents are avoided or detected in time on SAP applications;
- Participate in the Development and Support of SAP Transportation Management (SAP TM) and SAP Event Management (SAP EM);
- Perform analysis of existing solutions to understand how they function. Further using this analysis to resolve incidents and/or design improvements;
- Communicate requirements for changes to business processes, policies and information systems to technical teams designing and implementing the solution. Assist with creating user guides and training;
- Develop functional specifications and perform functional configuration (SPRO);
Job Requirements:
- Previous experience with SAP based systems as a Super User or End User;
- Ability to manage client expectations and negotiate win-win solutions.
- Team player, skilled in working in a highly collaborative manner;
- University Degree in Computer Science, Information Systems, Engineering, Science, Commerce/Business Administration or equivalent practical experience;
- Previous ERP system implementation experience will be considered an asset – ideally with an SAP or logistics focus;
- Strong Microsoft Office Skills – Word, Excel, PowerPoint, Project, Visio, SharePoint, Outlook;
- Strong familiarity with software design lifecycles and implementation methodologies such as; dev-ops, agile & waterfall;
- Appreciation and understanding of how to deal with different cultural values and sensitivities and how to work in a virtual work environment;
- University education or practical experience in Software Design/Development, Management Information Systems, or Supply Chain/Logistics is an asset;
Job Details:
Company: CP Railway
Vacancy Type: Full Time
Job Location: Calgary, AB, CA
Application Deadline: N/A
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