Current Employment for Territory Service Manager-DTH

Job Description:

Managing after sales services, handling site installation vendors, Taking care of customer escalations. Account relationship management  to provide service for our B2B/ MDU accounts in DTH, inventory management , partner management and drive customer retention.

Job Responsibilities:

• Manage the team responsible for installing, servicing and repairing structures and major components; guiding them on correct installation processes.
• Responsible for Site surveys, network planning & deployment along with Bill of Materials (BOM) preparation
• Manage the team responsible for installing, servicing and repairing structures and major components; guiding them on correct installation processes.
• Responsible for Site surveys, network planning & deployment along with Bill of Materials (BOM) preparation

Job Requirements:

• Perform Periodic health check visits and account management for ensuring customers stay on the network
• Ensuring timely submissions of invoices to accounts at the time of renewal and thereby help in reduction of suspension and Churn

Qualification & Experience:

• Must have: 4 – 6 years of experience (Preferably network/ technical experience)

Job Details:

Company: Bharti Airtel

Vacancy Type:  Full Time

Job Location: New Delhi Area, India

Application Deadline: N/A

Apply Here

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