H&M Job Hiring – H&M Retail Sales Advisor

Job Description:

You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. You create an environment that is easy for our Customers to shop through Store Operations and Great Garment Care. By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies, procedures and legal requirements. By acting in line with our Values and being a role model, you contribute to H&M’s business success.

Job Responsibilities:

• Follow all procedures and routines regarding safety, security and administrative processes in all areas of the store
• Give honest and constructive feedback to your colleagues to develop their skills
• Dusting all counters/hard surfaces, removes all spills, trash and debris from store
• Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help
• Ensure great garment care to sell the products in their best condition at the right time
• Maintaining the cleanliness of employee kitchen areas including cleaning/disinfecting surfaces
• Maintaining cleanliness of, and sweeping on sales floor, fitting rooms, and BOH areas
• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales
• Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues and customer safety at all times
• Ensure all areas of the sales floor and back of house are always clean and tidy, this includes but not limited to:
• Demonstrate the 5 basic demands to greet and engage with our customers in the service areas and on the sales floor
• Execute reductions, price changes, and transfers
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, promoting campaigns, offers, activities and company initiatives (i.e., sustainability efforts, garment collecting)
• Keep the fixtures full and tidy regularly throughout the day to maximize sales

Job Requirements:

• Ability to multi-task in a fast-paced environment
• Financial Accountability: None
• Ability to recognize and execute selling opportunities
• Excellent customer service skills
• Must be able to work a flexible work schedule including nights and weekends
• Ability to take initiative to complete tasks and solve problems
• Good communication and organizational skills
• Ability and willingness to run a cash register
• Ability to manage time and prioritize
• Ability to meet deadlines

Qualification & Experience:

• 6 months of experience in customer service, preferred
• Ability to climb a ladder and use a step stool
• Ability to lift in excess of 20 pounds
• High School graduate or equivalent preferred
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance

Job Details:

Company: H&M

Vacancy Type:  Full Time

Job Location: Las Vegas, NV, US

Application Deadline: N/A

Apply Here

careers-trivia.net