Halifax Jobs in Birmingham – On Call Customer Service Assistant

Job Description:

Lloyds Bank is proud to serve the people, businesses and communities of Britain. With over 1,000 high street branches, 10 million customers and award-winning online, mobile and telephone banking services. This is supported by a network of Commercial Banking and Private Banking relationship managers across England and Wales. You could join one of the UK’s leading retail and commercial banks serving millions of customers, every day.

Job Responsibilities:

• Your role as an On Call Customer Adviser is to help us cover peak demand when needed, and to ensure we always have a team of people ready, when needed to new and existing customers with their financial and service needs via a choice of channels.
• Ensuring fair outcomes for all customers including those that are vulnerable. Helps Britain prosper by making appropriate referrals to the right person or channel of choice. Supports and embeds Lloyds Banking Group priorities by adhering to regulatory requirements and role models the
• Group Values, Behaviours and Code of Responsibility.
• You’ll focus on helping our customers by being ready to provide support with expertise when needed, putting things right when they go wrong.
• Delivering an excellent customer experience will be key, ensuring all customers are dealt with efficiently and expertly.
• Being our customers’ first point of contact – a friendly face when they walk into the branch will be critical. Working across several branches you’ll develop new relationships, build a network to support your future career and see first-hand the impact you can have.

Job Details:

Company: Halifax

Vacancy Type:  Full Time

Job Location: Birmingham, GB

Application Deadline: N/A

Apply Here

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