HEB Employment – In Store Shopper

Job Description:

As a Customer Service Representative, you will be responsible for selecting eCommerce online orders and packaging them in accordance with Standard Operating Procedures (SOPs). You will ensure all Perishable and Non-Perishable eCommerce merchandise areas clean and free of debris.

Job Responsibilities:

• Packages / transports/ loads groceries, merchandise from the Store to customer’s vehicle
• Achieves productivity standards
• Provides superior customer service; answers product-related questions, locates products, and helps Customers as needed
• Minimizes shrink through careful handling of product
• Organizes / cleans / prepares prep areas, wareroom, and sales floor for incoming trucks
• Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation
• Gathers baskets and picks up trash inside and outside eStore as needed
• Maintains / stocks bag areas
• Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location
• Loads/ unloads / moves heavy, bulky products to support eCommerce order selection

Job Requirements:

• Advanced customer service skills
• advanced customer service skills; ability to work in a fast-paced environment
• Ability to prioritize and handle cross-functional tasks
• Ability to work a flexible schedule
• a high school diploma
• Communication skills
• Ability to use material-handling equipment and maintain license

Qualification & Experience:

• Minimum age 18 (mandatory)
• a high school diploma
• High school diploma, or equivalent
• advanced customer service skills; ability to work in a fast-paced environment

Job Details:

Company: H-E-B

Vacancy Type:  Full Time

Job Location: Abilene, TX, US

Application Deadline: N/A

Apply Here

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