
Website H-E-B
Job Description:
As a Customer Service Representative, you will be responsible for selecting eCommerce online orders and packaging them in accordance with Standard Operating Procedures (SOPs). You will ensure all Perishable and Non-Perishable eCommerce merchandise areas clean and free of debris.
Job Responsibilities:
- Packages / transports/ loads groceries, merchandise from the Store to customer’s vehicle
- Achieves productivity standards
- Provides superior customer service; answers product-related questions, locates products, and helps Customers as needed
- Minimizes shrink through careful handling of product
- Organizes / cleans / prepares prep areas, wareroom, and sales floor for incoming trucks
- Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation
- Gathers baskets and picks up trash inside and outside eStore as needed
- Maintains / stocks bag areas
- Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location
- Loads/ unloads / moves heavy, bulky products to support eCommerce order selection
Job Requirements:
- Advanced customer service skills
- advanced customer service skills; ability to work in a fast-paced environment
- Ability to prioritize and handle cross-functional tasks
- Ability to work a flexible schedule
- a high school diploma
- Communication skills
- Ability to use material-handling equipment and maintain license
Qualification & Experience:
- Minimum age 18 (mandatory)
- a high school diploma
- High school diploma, or equivalent
- advanced customer service skills; ability to work in a fast-paced environment
Job Details:
Company: H-E-B
Vacancy Type: Full Time
Job Location: Abilene, TX, US
Application Deadline: N/A
careers-trivia.net