A Hostess/Host is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.
As a Host/Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess/Host will also be required to have extensive knowledge of menu offerings.
- Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
- Follow correct reporting procedures if faced with issues
- Ensure knowledge of menu and all products
- Has a good knowledge of the restaurant’s sitting arrangements
- Comply with hotel security, fire regulations and all health and safety legislation
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Manage guest queries in a friendly, timely, and efficient manner
Vacancy Type: Full Time
Job Location: Watford, England, UK
Application Deadline: N/A