Wednesday , April 17 2024

HSBC Bank Canada Careers – Branch Manager

Website HSBC

Job Description:

Our ability to bring our global experience and perspective to evolving trends and issues in Canada has been a tremendous benefit to our clients. With our offer of unique banking solutions, as well as an extensive global network, no one is better placed to support internationally minded individuals and businesses.

HSBC helps companies and individuals across Canada to do business and manage their finances internationally through three global business lines: Commercial Banking, Global Banking and Markets, and Wealth and Personal Banking.

Job Responsibilities:

  • Uses business and industry acumen to forecast and address future needs and challenges; develops and aligns business strategies to address these needs and challenges.
  • Fosters a culture of compliance and optimizing relations with regulators. Ensure all employees are aware of and effectively identify and manage applicable money laundering, terrorist financing, sanctions and reputational risks.
  • Creates and implements a departmental plan that supports the Retail Banking Wealth Management strategy; monitors and reports on achievement of targets and revises strategies as needed; takes responsibility for the attainment of desired Key Performance Indicators results, and implements improvements based on feedback.
  • Leads a customer centric culture that aligns with corporate strategy.
  • Ensures compliance, operational and system controls in accordance with HSBC regulatory standards and government regulations.
  • Ensure branch or work area is maintained in accordance with HSBC standards.
  • Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
  • Actively involved in the recruitment and development of team.
  • Motivate, coach and provide guidance to team members through regular and meaningful performance development.
  • Develops and maintains and active community profile.
  • Anticipate and identify organizational change initiatives required to support the business strategy.
  • Uses customer insight to continuously enhance customer experience, increasing loyalty, advocacy and retention.

Job Requirements:

  • Experience managing business process (es) within a functional area or branch.
  • Demonstrated ability to take responsibility for financial results for a relatively complex functional area.
  • In-depth knowledge of regulations impacting personal financial services activities.
  • Sound knowledge of digital / online banking and sponsoring digital engagement for customers.
  • Proven ability to build and manage a team of high performing professionals.
  • Mutual Fund Registration. Requires completion of: Investment Funds in Canada Course; Canadian Investment Funds Course; and / or Canadian Securities Course.
  • Diplomatic problem solving skills to resolve issues within a functional area, and / or across functional areas.

Qualification & Experience:

  • University / College degree or combination of equivalent education and experience in banking or related industry.
  • Experience executing the growth strategy of a functional area or branch.
  • Experience executing a change process, new systems and expansion. Demonstrated experience communicating the vision for a functional area or small branch that inspires and aligns team.
  • 10 – 12 years of related and / or cross functional experience in industry with a minimum of 6 years of experience leading and managing others.
  • Experience managing the performance of direct reports through a performance management process as well as experience in having performance discussions and / or coaching.

Job Details:

Company: HSBC

Vacancy Type:  Full Time

Job Location: Edmonton, Alberta, CA

Application Deadline: N/A

Apply Here