Wednesday , April 17 2024

Jobs at HSBC – Customer Service Representative

Website HSBC

Job Description:

Let us tell you a secret about first direct’s award-winning customer service. It doesn’t grow on trees and we don’t have any superheroes. Amazing customer service comes from our people, but they’re not just any people, they are people people. They’re passionate, dedicated, and ready to go above and beyond always keeping our customers at the heart of everything they do, our personality shines through every time we connect with our customers. We love talking about our great digital channels and how easy banking with first direct is so if this sounds like you, we’d love to hear from you.

The great news is, we’re looking for full time people people (that’s you) to join our enthusiastic and dynamic team. We believe that our workforce should reflect our customer base therefore we want to build a team that is as diverse as our customers. We’ll adapt your working pattern around the business demands, you and your life, making sure we have the right balance, and yes, we absolutely do offer a homeworking capability for those that would enjoy it.

Job Responsibilities:

  • Development programmes & career progression.
  • On-site gym, personal trainer, virtual yoga and regular health and wellbeing events
  • We are looking for full time positions but would welcome part time applications too
  • Opportunity to take up to 2 paid community days each year
  • Flexible working opportunities, home working options and 4 or 5 day shift patterns available
  • Free parking
  • Subsidised on-site nursery
  • Market leading healthcare for you and your family
  • Comprehensive training programme backed up by full on the job support for the first 2 weeks.
  • Competitive maternity, paternity, shared parental and adoptive leave policies
  • Holidays will be 231 hours per annum based on a 35 hour week

Job Requirements:

  • Team players with a genuine passion for delivering amazing customer service
  • Positive and engaged with mobile technology
  • Committed to our customers, our business, and our success
  • Great communicators who listen to and understand our customers
  • Fast-paced learners who enjoy variety and can embrace change
  • Self-starters who want to be challenged to become high achievers

Job Details:

Company: HSBC

Vacancy Type:  Full Time

Job Location: Glasgow, Scotland, UK

Application Deadline: N/A

Apply Here