ICICI Bank Careers – Human Resource Manager

Job Description

At Transaction Banking, we are defining and delivering a world class digital customer experience for every corporate client and every sector’s banking needs, with intelligent, intuitive platforms & seamless APIs. Our solutions encompass every aspect of transaction banking, covering working capital cycle from accounts services, payments, and liquidity management to collections & receivables, virtual accounts, trade finance and supply chain finance. In your role as a Product Manager, you will responsible for helping shape how corporate clients & FinTechs bank with us. You will be visible to leadership, results-driven, and customer-focused. You will be challenged to envision and build internal and external experiences that realize our vision of being the leader in the digital B2B space.

Job Responsibilities

• Design and develop digital products from concept, wireframing & drafting business requirements, to test, launch, go-to-market & value realisation.
• Identify unmet industry needs and disruption opportunities, guiding interdisciplinary teams to deliver innovative products to market.
• Define our API strategy and build APIs that will be used by corporate clients & partners / aggregators to originate payments, avail account services, configure virtual account setups & ERP integrations, and facilitate trade.
• Document clear user stories and acceptance criteria to collaborate, direct, and inform Design and Technology resources in quick sprint increments
• Drive build-vs-buy decisions in the product development process, combing the landscape for potential Fintech partners in various stages of maturity
• Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, develop Minimum Viable Products (MVPs) and then scale to drive vertical and horizontal economics
• Define learning agenda and key performance indicators (KPIs) to measure success/failure
• Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making
• Prioritize, negotiate and remove blockers to orchestrate successful launch or optimization cycle
• Consolidate information into cohesive and insightful analytical reports for use in decision-making. Identify opportunities for improving business processes through detailed and thorough root cause analysis. Driving new opportunities based on customer and business data.

Job Requirements

• Sound understanding of the payment landscape in the country
• Understanding of Agile Methodologies and how B2B software is built
• Exceptional communication skills- someone who is an engaging storyteller and is at ease presenting to executives
• Creative problem solver who lives at the intersection of Human, Business and Technology dimensions.
• Banking / Accounting Experience
• Prior Banking As A Service or API product management experience
• Understanding of banking, payments, working capital needs of corporate clients
• Passion for building and shipping great products
• Handling payments & cash management roles in banking or fintech domains
• Handling digital channels (web / mobile)
• Strong quantitative background to support data-informed decision making
• Familiarity and exposure to b2b and b2c payments
• Blend of both strategic and tactical thinking- someone who can identify and prioritize opportunities in highly ambiguous contexts, and then organize thematic work areas in deep detail, thus aligning long term vision with iterative execution

Qualification & Experience:

• MBA or Master’s degree in Finance / Marketing
• Certification in Agile/Scrum Methodologies
• Certification in Programming, Networking, Database, Information Security would be additional advantag

Job Details

Company: ICICI Bank

Vacancy Type: Full-time

Job Location: Mumbai, India

Application Deadline: N/A

Apply Here

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