Saturday , April 20 2024

IRS Job Openings – Contact Representative

Website Internal Revenue Service

Job Description:

Click on “Learn more about this agency” button below to view Eligibilities being considered and other IMPORTANT information.

Job Requirements:

  • Federal experience is not required.
  • The experience may have been gained in the public sector, private sector or Volunteer Service.
  • One year of experience refers to full-time work; part-timework is considered on a prorated basis.
  • To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
  • You must meet the following requirements by the closing date of this announcement: GS-05 Level:

Qualification & Experience:

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: experience that may have been gained in work with records, documents or financial accounts which involved applying established rules and procedures, or experience gained through work in positions that involved frequent contact with the public researching and responding to non-routine requests for information orally or in writing. The following are examples of specialized experience that may be qualifying and are not all inclusive: Applying laws, rules or regulations and written guidelines; Conducting face to face and/or telephone interviews (e.g., collection agency, telemarketing, customer service, sales) resolving problems and issues; Negotiating with others to resolve issues; Performing administrative and technical procedures using a computer to locate and review records and reconcile discrepancies; Working with records or financial accounts applying established rules and procedures (e.g., basic accounting, credits and debits, researching and/or adjusting accounts).

You may substitute education for specialized experience as follows: Completed at least 4 years of education above the high school level leading to a Bachelor’s degree (120 semester hours, 180 quarter hours or 2880 formal classroom hours) or a Bachelors or higher degree. OR

Job Details:

Company: Internal Revenue Service

Vacancy Type:  Full Time

Job Location: Fresno, CA, US

Application Deadline: N/A

Apply Here

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