Saturday , December 2 2023

JetBlue Careers Flight Attendant 2023 – Senior Instructional Designer

Website JetBlue

Job Description:

The Senior Instructional Designer consults on the analysis, design, and development of training solutions that will address the needs of JetBlue corporate and operational Crewmembers, while fulfilling Federal Aviation Administration (FAA) requirements for regulatory and non-regulatory training programs when applicable. As part of this role, the Senior Instructional Designer manages client and business partner relationships, designs highly effective training and performance support materials based off sound learning principles, and manages projects effectively. This involves partnering with Business Partners, Subject Matter Experts (SMEs), and designated leads using consulting skills to perform needs analysis, select the right delivery option(s), design the solution, and support corporate-wide training initiatives. The Senior Instructional Designer should also be able to develop online or print-based instructional materials to adhere to internal Style & Brand guidelines.

Job Responsibilities:

  • Partners with the other Learning Design peers to effectively support, influence, and contribute to all phases of Learning Design including analysis, content development, release, support, evaluation and revision cycle
  • Performs varied analyses to determine performance gaps and job tasks that require instructional intervention
  • Provides quality assurance on developed content, pending project size, type, and criticality
  • Leads the analysis and design phases of new programs and training initiatives
  • Establishes and communicates guidelines and recommendations for processes and procedures related to Instructional Design
  • Works independently or with peers to design and develop end-to-end training or performance support solutions across multiple platforms
  • Consults with learning data analytics team to determine measurement strategy and impact of training solutions
  • Works within, suggests, and promotes the guidelines and recommendations for processes and procedures related to design, development, and courseware implementation
  • Proactively conducts peer mentoring or training on topics related to Instructional Design
  • Develops and maintains relationships with Business Partners who may assist with the development of training solutions, which may include the selection of Business Partners in partnership with the JetBlue’s sourcing team
  • Develops and maintains all aspects of large-scale project plans and project documentation using Workfront
  • Leads instructional design consultation discussions, including intake discussions, with Leadership, JBU colleges, SMEs (Subject Matter Experts), project leads, and Business Partners for training needs during all phases of learning solution development
  • Works with Leadership and peers to design, support, and maintain strategic initiatives including but not limited to: new program development, program evaluation, course maintenance, and process documentation

Job Requirements:

  • Master’s Degree in Instructional Design or related field and at least two (2) years of work experience conducting performance consultations and needs analyses OR Bachelor’s degree in Instructional Design or related field and at least four (4) years of work experience conducting performance consultations and needs analyses
  • Two (2) years of experience leading or managing projects with multiple stakeholders
  • Demonstrated instructional design skill through a discussion of a previous work sample during the hiring process
  • Experience consulting with clients to determine the best instructional solutions and/or strategies
  • Experience designing and developing end-to-end training and performance support solutions
  • Experience managing large projects with multiple stakeholders through all phases of ADDIE
  • Experience building and maintaining all aspects of project plans in project management software such as Workfront or MS Project
  • Experience using data to help inform training decisions
  • Ability to research, analyze, and synthesize information/data and provide appropriate recommendations for learning solutions
  • Excellent verbal and written communication skills, including a strong attention to detail

Qualification & Experience:

  • Master’s Degree in Instructional Design or related field
  • Five (5) years’ experience with adult learning, instructional design, professional development, curriculum development, or performance improvement
  • Airline industry experience
  • Demonstrated experience leading projects and managing stakeholders
  • Demonstrated ability to guide the development of others
  • Experience managing Business Partner relationships
  • Awareness and understanding of FAA regulations
  • Experience working in learning development tools, such as Articulate Studio or Storyline

Job Details:

Company:  JetBlue

Vacancy Type:  Full Time

Job Location: Orlando, FL, US

Application Deadline: N/A

Apply Here