Jobs at CMHC – Partner Management

Job Description:

Join the Client Operations Team where our partners view CMHC as the catalyst for solving housing affordability challenges. The Specialist, Partner Management is responsible for managing significant vendors and third-party agreements that are critical to CMHC’s operations. In addition, the Specialist develops and manages vendor management processes that promote a strategic, outcome-focused relationships.

Job Responsibilities:

• Develops, implements and communicates expectations and processes related to vendor management.
• Works with internal stakeholders to assess user satisfaction with the partner’s services and creates service improvement plans to address feedback.
• Maintains trusted business relationships with internal partners and vendors
• Leads outcome-based negotiations, in accordance with CMHC’s Risk Management Framework, strategic objectives, and business requirements.
• Manages significant agreements with vendors that support CMHC’s integrated business requirements including end-to-end vendor management.
• Monitors and measures the quality and results of vendor agreements, pre-empts issues, creates improvement plans, and makes recommendation to management for changes.

Job Requirements:

• Demonstrated experience in large projects requiring vendor agreements.
• Undergraduate degree in business administration or a related discipline, and a minimum of five years of relevant experience, or an equivalent combination of education and experience.
• Financial analysis abilities, and experience conducting research and analysis related to technology or business vendor/partner management.
• Knowledge in the areas of process design, business/systems solution design, and change management.
• Demonstrated experience managing vendors, including contract negotiation, vendor performance reporting, preparation and evaluation of requests for proposals, and relationship management.
• Demonstrated ability to develop successful relationships with stakeholders.
• Ability to effectively coordinate and report on large and highly complex vendor contracts.
• Demonstrated experience monitoring performance and initiating corrective action, where required.
• Demonstrated experience preparing reports and briefing materials for, and making presentations to, senior management.
• Advanced analytical, problem-solving and decision-making skills.
• Advanced written and oral communication skills, including strong interpersonal, negotiation and stakeholder management skills.

Job Details:

Company: Canada Mortgage and Housing Corporation

Vacancy Type:  Full Time

Job Location: Calgary, AB, CA

Application Deadline: N/A

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