Jobs at Shoppers Drug Mart – Beauty Boutique Expert

Job Description:

To maximize sales of beauty products and services sold by Shoppers Drug Mart to customers by providing information, advice, application, counsel and instruction, while achieving excellence in sales and customer service.

Job Responsibilities:

• Resolves customer complaints within guidelines
• Promote a positive environment for customers and coworkers
• Seeks out development such as through workshop/education sessions to ensure product knowledge is current
• Ensures prestige and derm brands are tracked and that daily targets are achieved
• Introduces and promotes “beautyBoutique.ca” to customers
• Promotes sales through encouraging customers to participate in the PC Optimum program
• Possesses a “selling is fun” attitude
• Builds customer loyalty through follow up and repeat business
• Introduces and promotes Assisted Selling to customers
• Provides superior customer service, consultations, demonstrations, etc. (ie. make-up applications, skin care consultations, and fragrance demonstrations)
• Promotes sales of beauty products; provides information on new or existing products and services; conducts demonstrations
• Identifies customers’ needs and sells through demonstration and education
• Maximizes sales and awareness of promotional programs

Job Requirements:

• Ability to conduct sit down makeup and skincare consultations and demonstrate application
• Selling skills in Cosmetics/ luxury goods
• Ability to bend and stretch to stock shelves
• Ability to lift up to 50 pounds
• Perform other duties as required
• Commitment to providing excellence in customer service
• Planning, Judgment and Decision Making
• Ability to work flexible shifts which may include nights and weekends
• Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
• Comfort level learning and implanting daily usage of the in-store tools and applications (ex: iPad, derm tools)
• Proven consultative skills to provide information, advice and guidance to customers on Shoppers Drug Mart beauty products and services
• Customer service oriented
• Ability to climb ladder
• Selling experience with a proven track record
• Ability to work in a fragrance filled environment
• A good knowledge of various beauty products and services available
• Independent thinking and decision – making when dealing with customer issues and devise appropriate solutions
• Punctual and reliable

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Vancouver, BC, CA

Application Deadline: N/A

Apply Here

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