Jobs at Shoppers Drug Mart – Front Store Supervisor FT

Job Description:

Managing the customer service functions, including cash, cashiers and merchandising.

Job Responsibilities:

• Responsible for opening and closing the store as per key holder duties (as required)
• Answers inquiries regarding location of product, rainchecks, etc.
• Ensures shelves are clean and organized with proper rotation
• Trains cashiers/merchandisers in job functions
• Ensures cashier/merchandising staff comply with all store policies and operating procedures
• Perform other duties as required including Cashier duties when necessary
• Monitors inventory level and informs AFSM/FSM
• Ensures product displays are set up and taken down as directed by the AFSM/FSM
• Complies with all store policies and procedures
• Complies with loss prevention policies and procedures and ensures they are executed in the store
• Provides on-going guidance and instruction
• Maintains cleanliness and ensure washrooms are stock with proper items throughout the shift ie. toilet paper/paper towel
• Puts up and takes down flyer/event POP as per the POP Placement/Hot Spot documents located on the In-Store Web
• Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
• Ensures store employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (ie. clean appearance, approved uniform, name badge)
• +Runs the end of day for the POS system

Job Requirements:

• Commitment to providing customer service
• Familiarity with retail business
• Plan work to maximize efficiency and minimize costs
• Ability to climb ladder
• Independent thinking as it relates to organizing store
• Ability to lift up to 50 pounds
• Stock appropriate inventory levels
• The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
• Knowledge of products and supplies
• Problem solving is essential to ensure customer satisfaction
• Planning, Judgement and Decision Making
• Efficient time management skills

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Etobicoke, ON, CA

Application Deadline: N/A

Apply Here

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