Lowes Employment 2023 – Sales Floor Dept Supervisor

Job Description:

The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).

Job Responsibilities:

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means:

• Providing resources and tools to support those directly helping customers provide the best service.
• Assisting with down stocking and area recovery as well as providing input into merchandising decisions.
• Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.

Job Requirements:

• Requires morning, afternoon and evening availability any day of the week.
• Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Ability to obtain sales related licensure or registration as may be required by law.
• Strong working knowledge of Microsoft Office.

Qualification & Experience:

• 3 years of experience supporting the unique needs of rental customers (Tool Rental Department Supervisor).
• 3 years of experience supporting the unique needs of Pro customers (Pro and Tool Rental Department Supervisor).
• Experience working in the home improvement retail sector.
• Experience working in a tool or other product rental sector (Tool Rental Department Supervisor).
• 3 years of retail customer service experience.
• Experience managing a Profit and Loss statement (Tool Rental Department Supervisor).
• 1 year of experience in customer service.
• Experience working in a fast paced, dynamic retail environment.
• Experience in a leadership role with direct report responsibility.
• 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
• High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
• Experience supporting or participating in the process of training, mentoring and developing associates.
• Experience providing direction or supervision to teams (with or without direct report responsibility).

Job Details:

Company: Lowe’s

Vacancy Type:  Full Time

Job Location: McAllen, TX, US

Application Deadline: N/A

Apply Here

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