M&S Vacancies – Colleague Services Adviser

Job Description:

We are looking for confident, adaptable and organised people to join our Colleague Services Support Centre in Salford Quays, where you will deliver a top-notch service, supporting our colleagues.

Job Responsibilities:

• Supporting colleague queries about recruitment, payroll, contracts & references, system support, holidays, company bonus & benefits, and pensions. You will be answering their calls, responding to their emails and engaging on live chat
• Deliver high quality, accurate administration support
• Ensure excellent service is always provided to M&S colleagues
• Adhere to legislation and policies to ensure compliance
• Work in line with daily efficiency, with a key focus on quality

Job Requirements:

• Experience working within a consumer focused environment
• Strong customer service skills, driven to make every moment special
• Experience of being individually responsible for own work load
• Works well within a Team
• Excellent attention to detail with a proactive approach to problem solving
• Flexible and agile approach to ways of working
• Strong experience working with Excel, Word and Outlook applications
• Confident interpersonal skills, through a variety of platforms and audiences

Job Details:

Company: Marks and Spencer

Vacancy Type:  Full Time

Job Location: Manchester, England, UK

Application Deadline: N/A

Apply Here

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