Saturday , April 20 2024

M and S Jobs – Process Analyst

Website Marks and Spencers

Job Description:

You’ll be responsible for the governance and tools required to simplify and continuously improve HR processes and drive a process improvement focused culture across HR. A key element of this role will also be maintaining and developing relationships with the Leadership Team and HR Teams across M&S

Job Responsibilities:

  • Managing key stakeholders & working with SMEs – manage expectations and set clears standards of delivery
  • Planning and prioritising process changes based on business impact (e.g. efficiency savings, governance)
  • Delivering process improvement and simplification across Human Resources
  • Analyse performance data and identify process bottlenecks, inefficiencies and issues including frequency of deviations and reasons for these to provide insight that will lead to improvement
  • Supporting key Transformation projects with process design and development
  • Performing process & root cause analysis to drive improvement plans using tools such as Value Stream Mapping, Time & Motion, Five Whys,
  • Pareto Chart, Fishbone, Failure Mode and Effects Analysis (FMEA) to define business requirements
  • Design, document & successfully deliver process improvements with tangible and measurable benefits
  • Identifying opportunities where tools / automation can support or simplify business processes. To be able to compile a business case, present options and cost/benefit analysis to quantify opportunity in terms of time, efficiency, or FTE

Job Requirements:

  • Practical experience of applying Lean Six Sigma
  • Demonstrable track record of process improvement with tangible, measurable business benefits
  • Adaptable and able to manage changing requirements and navigate a complex workload
  • Data driven; ability to gather, process and analyse large sets of data to ‘tell a story’ and influence key decisions
  • Strong team player able to develop and maintain strong stakeholder relationships
  • Ability to listen to and hear our Colleagues with excellent written and verbal communication and engagement skills
  • Advanced Microsoft Visio, PowerPoint, and Excel skills

Job Details:

Company: Marks and Spencers

Vacancy Type:  Full Time

Job Location: Edinburgh, GB

Application Deadline: N/A

Apply Here