Marriott Careers – Director of Memberships

Job Description:

Develops, facilitates, and coordinate Club Membership program. Manages the property’s reactive and proactive membership sales efforts. Shares responsibility for achieving revenue and guest/associate satisfaction goals. Provides day to day leadership to the on property membership sales associates with a focus on achievement of the property’s sales objectives. Provides, distributes and maintains database of members and prospect members, companies and contacts. Achieves personal sales goals.

Job Responsibilities:

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.

Job Requirements:

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
• 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.

Job Details:

Company: Marriott

Vacancy Type:  Full Time

Job Location: Edmonton, Alberta, CA

Application Deadline: N/A

Apply Here

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