Marriott Hotel Hiring – Porter

Job Description:

The successful incumbent is to ensure that all guests are greeted and welcomed to the hotel; all guests luggage is taken to their rooms and all Hotel facilities are carefully explained; to ensure that guest cars are checked and valet parked in accordance with Marriott International Policies and Procedures

Job Responsibilities:

• To ensure all quests are served and receive the personal attention required whilst staying at the Westin Hotel
• Answer telephone within 3 rings using the appropriate telephone etiquette.
• Escort guest in to the Hotel at all time when and introduce guest to the front desk.
• Ensure guest receives his/her luggage in a timeous manner to room.
• Ensure that the driveway / lobby area is always clean and attended to.
• Welcome and acknowledge each and every guest in a friendly verbal greeting using the guest name when possible open doors for guest.
• Ensure guest cars are valet parked on request.
• Partake in the daily RunWestin which includes taking Guests on a 5km and or 10km run.
• Report directly to the Concierge Manager
• Ensure the highest standards of service throughout the hotel and assist where necessary within the department.
• Report whereabouts to the Supervisor on shift.
• Ensure the guest vehicle is checked when valet parking vehicles and drive 10 km per hour / ensure vehicle seats are left in the same position.

Job Requirements:

• Minimum two years’ experience in a similar position.
• Familiar with Cape Town surrounding Area
• Be part of the Running Concierge / Run Westin programme – must be an avid runner
• Attention to detail pertaining to area responsibility
• A valid code 08 Drivers license
• Good communication guest /staff
• Ability to work flexible working hours.
• Team orientated
• Well groomed
• Customer / staff focused
• Ability to work within a pressurized environment.
• Friendly Disposition

Job Details:

Company: Marriott

Vacancy Type:  Full Time

Job Location: Cape Town, Western Cape, ZA

Application Deadline: N/A

Apply Here

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