We are looking for an ambitious, dedicated and service-oriented Reservations Agent to join the team for The London EDITION. If you are a passionate Reservations Agent looking to develop within an amazing luxury lifestyle brand and the world’s biggest travel company get in touch with us today!
- Providing luxury service to guests and bookers alike, and use sales techniques when assisting in making reservations, including personalizing calls, obtaining complete guest needs and information, contact details
- Completing daily tasks as specified on the Reservations checklist
- Partaking in a positive brand culture and participate in being an effective team that is committed to organizational goals and initiatives
- Managing group blocks and rooming lists once contract is signed
- Identifying cross-selling opportunities for both properties
…to name a few!
- Are curious, outspoken, determined
Are flexible and willing to meet the demands of a 24-hour operation
- Understand the impact of their job in the overall guest experience
- Are Team players
- Are great communicators
Vacancy Type: Full Time
Job Location: London, England, UK
Application Deadline: N/A