Sunday , February 5 2023

Marriott Hotel Online Application – Event Planning Manager

Website Marriott

Job Description:

Assists customers with planning event needs for Select Service & Extended Stay (SS & ES) properties. Monitors the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) all events. Monitors guest and associate satisfaction and meets team revenue and booking goals.

Job Responsibilities:

  • Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service.
  • Turns event over to the on-property operations team for the execution of details.
  • Manages group room blocks and meeting space, and produces Banquet Event Orders.
  • Assists customers with planning event needs for Select Service & Extended Stay (SS & ES) properties.
  • Reviews event results and customer feedback.
  • Participates in the development and implementation of corrective action plans.
  • Solicits feedback from the hotel departments to identify areas for improvement to enhance the Event Planner’s experience.
  • Maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) all events.
  • Monitors guest and associate satisfaction and meets team revenue and booking goals.
  • Emphasizes guest satisfaction and focuses on continuous improvement.
  • Up-sells products and services throughout the pre-event phase.
  • Manages customer budgets to maximize revenue and meet customer needs.
  • Forecasts group sleeping rooms and event revenue (e.g., catering and audio-visual) for assigned groups.
  • Adheres to all standards, policies, and procedures.
  • Integrates current trends in event management and event design.

Job Requirements:

  • Knowledge of overall hotel operations as they affect each particular hotel for which they are planning events.
  • Knowledge of Event Technology products and services.
  • Hospitality Management Degree beneficial.
  • Knowledge of Food and Beverage (F&B), menu planning, food presentation, and banquet and event service operations.
  • Broad understanding of facility management including ability to manage guest room and meeting space inventories.
  • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management.

Job Details:

Company: Marriott

Vacancy Type:  Full Time

Job Location: Bethesda, Maryland, USA

Application Deadline: N/A

Apply Here

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