Thursday , February 9 2023

Marriott Hotel Vacancies – Marriott Docklands

Website Marriott

Job Description:

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby and your warm welcome. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.

Job Responsibilities:

  • Assist guests with accessing internet and guestroom entertainment.
  • Provide information to guests about room features, property amenities, and local areas of interest.
  • May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
  • Receive, record, and relay messages accurately.
  • Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
  • Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
  • Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.

Job Requirements:

  • Experience in a similar role is highly desirable
  • A warm, people-oriented demeanor
  • A gift for paying attention to the smallest details
  • A team-first attitude

Job Details:

Company: Marriott

Vacancy Type:  Full Time

Job Location: Melbourne, Victoria, AUS

Application Deadline: N/A

Apply Here

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