Job Description: Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment. Job Responsibilities: Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Communicates and executes departmental and property emergency procedures. High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area. 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area. Establishes guidelines so employees understand expectations and parameters. Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Job Requirements: Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts. Reviews staffing levels to ensure that guest service and operational needs are met. Communicates critical information gained from pre- and post-convention meetings to areas of responsibility. Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. Order and purchase equipment and supplies. Reviews financial reports and statements to determine how Food and Beverage is performing against budget. Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings). Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service. Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner. Provides feedback to employees based on observation of service behaviors. Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. Job Details: Company: Marriott Vacancy Type: Full Time Job Location: Dubai, UAE Application Deadline: N/A Apply Here careers-trivia.net
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