Medtronic Careers – Clinical Specialist

Job Description:

The Clinical Specialist (CS) collaborates with the Territory Manager and Commercial Sector Leader focusing on responsibilities for clinical coverage (e.g., support of device implantation and other procedures), follow-up support, troubleshooting, customer service, customer training and operational assistance (e.g., consignment counts, equipment updates, etc.). Fuel field insights in the creation and contribute to the execution of new agreements via business model innovations which will drive stronger, broader, value-based customer relationships.

Job Responsibilities:

• Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
• Conducts on-site education and / or consulting.
• Build and maintain relationships with customers, including clinicians, fellows, residents, nursing staff, Medical Imaging Management, Biomed, etc.
• Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
• Align with Manager on special projects (e.g., Building customer training programs, conducting market research/analysis, review competitive products and activities, etc.).
• Work collaboratively with entire team to help achieve revenue and market share targets.
• Thoroughly understand surgical application (e.g., Indicated clinical use, device preparation and handling), clinical features, advantages and benefits of Neurovascular technologies.
• Successful completion of required (and ongoing) product and sales related training curriculum.
• Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.
• Serves as a technical resource to support sales of a specific medical product or solution.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)
• Compliance with completing Medtronic functional training and education modules.
• Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
• Work closely with Territory Manager(s) and / or Commercial Sector Leader to schedule procedure and post-op support.
• Participates in conventions, forums, and meetings to increase product awareness.

Job Requirements:

• High School Diploma or GED with minimum 6 years of work experience in the healthcare or engineering field
• Associate degree with a mMinimum 4 years of work experience in the healthcare or engineering field
• Bachelor’s degree with a minimum of 2 years of work experience in the healthcare or engineering field
• Must have a valid driver’s license with no restrictions.
• High level of integrity, ethics and compliance.
• Ability to accommodate a flexible work schedule. Role often involves evenings, weekends and Provincial holidays.
• Ability to work independently and proactively.
• Collaborative approach and team oriented.
• Strong troubleshooting and problem-solving skills.
• Strong presentation skills.
• Proficiency with Excel, Word, PowerPoint.

Qualification & Experience:

• Bachelor degree in Science, biology, biophysics, biochemistry, nursing, neurosciences, or other relevant specialty.
• Minimum 3 years experience in relevant healthcare space.  Clinical experience gained either as an employee of a hospital or as an external vendor
• Experience in hospital education or hospital sales
• Bilingual language skills (French & English) is an asset

Job Details:

Company:  Medtronic

Vacancy Type:  Full Time

Job Location: Toronto, CA

Application Deadline: N/A

Apply Here

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