The Electric Compliance Quality Management Organization provides oversight of compliance activities within Electric Operations. This includes ensuring that all compliance requirements are known, there are documented processes and controls, controls are tested and effective, and that evidence of compliance exists. The department is the primary liaison with external regulators (NERC/WECC, CPUC, CAISO, etc.), manages new and changing requirements, regulatory audits, incident reporting and review, and customer complaints. The department is responsible leading compliance improvement initiatives.
- Partners with division leaders on identifying root causes, trends, process improvements and in implementing solutions.
- Facilitates post verification review meetings. Summarizes and presents complex findings to leaders. Uses advanced communication skills to determine appropriate content for target audience. Conveys findings and recommendations seeking buy in on recommendations. Develops new methods for communicating issues, concerns and best practices.
- Validates quality of completed work by construction crews and compliance inspectors using advanced knowledge of construction standards and general orders. Leads cross-division special projects or initiatives. Is the go-to lead and subject-matter expert.
- Establish new processes for emergent quality verification audit requests
- Works independently, utilizing advanced knowledge of electric utility regulatory general orders to complete deep reviews and analysis of the construction work, uncovers complex findings and root causes and prepare comprehensive recommendations for leadership.
- Provides assistance and coaching to lower level peers, including on the job training for new Senior Specialists. May handle questions regarding more complex verification situations. Acts as a technical resource for PS&R and construction field supervisors.
- Responsible for resolving gaps between external requirements and internal standards.
- Understands, demonstrates and coaches lower level peers on all company and regulatory safety practices and requirements.
- Performs additional audit, quality verification and/or validation activities to support compliance with GO 165, 95 and 128 or to support other regulatory audit requirements.
- Lead tailboard discussions with Compliance Inspectors and Construction Crews within all divisions
- Facilitates updates to Call book with new calls that requires research of General Orders and Construction Standards
- Advanced knowledge of General Orders 165, 95 and 128
- Valid CA Driver’s License
- Qualified Electrical Worker (QEW)
- Advanced Microsoft Outlook, Excel and Word skills. Proficiency with PowerPoint
- High School Diploma or GED
- Strong attention to detail and organizational skills
- Ability to travel 50% of the time within the PG&E service territory
- Completion of a federal or state sanctioned apprenticeship with approved supporting documentation (e.g. IBEW Journeyman A Ticket) and/or union, non-union, or union-affiliated sponsored apprenticeship or equivalent experience
- Bachelor’s Degree in job-related discipline or equivalent experience
- Seven (7) years of total relevant experience
- Strong data analysis and reporting skills
- Advanced knowledge of the requirements of the OH and UG Construction Manual
- Excellent communication skills
- Previous PG&E experience as a Compliance Inspector, Journey Lineman, Field Engineer Technician, M&C Coordinator, Quality Auditor
- Excellent understanding of the Electric Distribution Preventive Maintenance Program
- Excellent teamwork and collaboration skills
- Broad knowledge of root cause investigation methods and techniques
Vacancy Type: Full Time
Job Location: San Jose, California, USA
Application Deadline: N/A