Purolator Canada Careers – Operations Trainer

Job Description:

The Operations Trainer plays an integral role in employee skill enhancement. As part of the Learning and Development team, the Operations Trainer is responsible for providing onboarding training for employees in the Centre’s of Excellence and/or regional Purolator locations. This role is also responsible for initial, recurrent, refresher and developmental training programs, which are delivered using a blended approach of the classroom, on-the-job, and or eLearning platforms. This will include coaching, assessment and evaluation to foster compliance and mitigate risk. The Operations Trainer will work closely with Learning & Development, Operations, and Human Resources to meet and exceed organizational training and development goals.

Job Responsibilities:

• Responsible for maintaining and updating all training records within the Learning Management System (LMS) for all operations employees that fall within their responsibility
• Lead compliance and regulatory training for the Operations
• Required to work varying shifts (days, afternoons, nights, weekends) depending on operational requirements
• Work in designated Purolator location(s)
• Delivery of in-class/virtual training for front line operations employees
• Support Operations On- The-Job Trainers and Seasonal Trainers
• Provide ongoing input on training programs based on feedback from Operations, HR and employees
• Ability to travel 20% to 70% of the time to Purolator Locations as required
• Coach, mentor, and evaluate employees on proper job performance procedures and standards, such as practical demonstrations, ride alongs (route rides), competency based evaluations (all operations groups)
• Scheduling and logistics for new employees
• Other duties as assigned

Job Requirements:

• Possess above average technical and computer skills including Word, Excel, PowerPoint, and Outlook
• Excellent facilitation, presentation, oral and written communication skills
• Committed to providing exceptional customer service
• Must successfully complete Purolator’s Defensive Driving and Courier Methods and Procedures course
• Proficient in digital platforms such as Microsoft Teams and WebEx
• Bilingualism is required in Quebec
• Must successfully pass written and road test(s)
• Proven experience in coaching, mentoring, and evaluation of employees on proper job performance procedures and standards
• Certificate in Adult Education or equivalent
• Prior experience influencing/collaborating front line operations to achieve compliance of training goals
• Experience in Operations and or Transportation & Logistics an asset
• Must possess a valid non-probationary Driver’s License
• Clean Driving Abstract (please upload a current driver’s abstract with your resume)
• Ability to work independently or in groups to achieve training goals
• Minimum 1-3 years of experience in the training field practicing Adult Learning Principles

Job Details:

Company: Purolator

Vacancy Type:  Full Time

Job Location: Etobicoke, ON, CA

Application Deadline: N/A

Apply Here

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