Job Description: As an Enterprise Analyst with Purolator you are data and insights driven and you apply your understanding of analytics to help us make smarter decisions. You have a passion for data and are inquisitive by nature; you ask the Why’s and explore data to uncover fundamental drivers and insights. Through your analysis you measure and report on business and customer performance; you leave no stone unturned and identify drivers, trends and areas for improvement; you provide recommendations for change and have the data to back it up. You are a self-starter, have excellent communication and collaboration skills and work well with business partners to highlight insights that can be leveraged to improve business performance and investment decisions. Job Responsibilities: Oversee large, complex, undefined problems and manage projects from inception and scoping through data gathering, analysis, results and, where applicable, implementation. Analyze trends in customer response, acquisition, product migration (upgrade and downgrade movement), investigate root cause factors for customer fatigue and product de-activations, play a leading role in providing actionable insight for customer retention initiatives, and acquisition and win back campaigns. Apply creative thinking to overcome limitations in data availability and data quality. Identify emerging risk issues/trends and assess/recommend opportunities. Identify opportunities to improve or augment data structures. Contribute to the data governance strategy through your support of the integrity of data, including but not limited to customer, product, service, and pricing information to ensure accuracy and consistency. Work with Business Intelligence team to provide requirements for analysis tools and reporting that will make analysis efficient and visual. Apply critical thinking and agile/ lean approach to solving problems, considering the broader picture to uncover new opportunities. Become familiar with Purolator and competitor products and market/industry data, specifically for online, and understand how it can be used to address business questions. Utilize creative thinking and apply mathematical, financial, geospatial and statistical methods in the design/development of new analysis. You will define and structure the problem using a data-driven approach and engage with cross-functional partners as needed to deliver results. Job Requirements: Curiosity, creativity, and a continuous improvement mindset are a must. Strong oral and written communication skills demonstrated through your ability to tell a story from raw data and trends. Results oriented with demonstrable success in delivering business impact. Effective at collaboration and facilitating teamwork within and across teams. Strong organizational and multi-tasking skills; ability to adapt to change in a fast-paced environment. Bachelor’s degree or post-secondary education in business-related discipline including management engineering, data management, commerce, economics and/ or computer science. Passion for data analysis; using data to derive insights and drive change. Exceptional problem solving and negotiation skills. Demonstrated proficiency with large-scale relational databases, scripting/ coding for data processing, exploration and analysis; BI reporting tools including Qliksense, Qlikview, Power BI, Tableau, Cognos and geo-mapping software (ArcGIS)statistical modeling software (Python, R, SAS). Working knowledge of Office Suite Applications (Word, Excel, PowerPoint, and Outlook). MBA or industry accreditation considered an asset. Critical thinking and proven ability to identify potential opportunities beyond the ask, while staying within project constraints/ scope. 5+ years related experience in conducting analysis and influencing stakeholders in a business environment. Strong customer service skills and attention to detail. Ability to gather, analyze and synthesize data from various sources and present written, clear and concise assessments and recommendations. Job Details: Company: Purolator Vacancy Type: Full Time Job Location: Mississauga, ON, CA Application Deadline: N/A Apply Here careers-trivia.net
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