Purolator Employment – Enterprise Analyst

Job Description:

As an Enterprise Analyst with Purolator you are data and insights driven and you apply your understanding of analytics to help us make smarter decisions. You have a passion for data and are inquisitive by nature; you ask the Why’s and explore data to uncover fundamental drivers and insights. Through your analysis you measure and report on business and customer performance; you leave no stone unturned and identify drivers, trends and areas for improvement; you provide recommendations for change and have the data to back it up. You are a self-starter, have excellent communication and collaboration skills and work well with business partners to highlight insights that can be leveraged to improve business performance and investment decisions.

Job Responsibilities:

• Become familiar with Purolator and competitor products and market/industry data, specifically for online, and understand how it can be used to address business questions.
• Contribute to the data governance strategy through your support of the integrity of data, including but not limited to customer, product, service, and pricing information to ensure accuracy and consistency.
• Apply creative thinking to overcome limitations in data availability and data quality.
• Utilize creative thinking and apply mathematical, financial, geospatial and statistical methods in the design/development of new analysis.
• You will define and structure the problem using a data-driven approach and engage with cross-functional partners as needed to deliver results.
• Analyze trends in customer response, acquisition, product migration (upgrade and downgrade movement), investigate root cause factors for customer fatigue and product de-activations, play a leading role in providing actionable insight for customer retention initiatives, and acquisition and win back campaigns.
• Work with Business Intelligence team to provide requirements for analysis tools and reporting that will make analysis efficient and visual.
• Apply critical thinking and agile/ lean approach to solving problems, considering the broader picture to uncover new opportunities.
• Identify opportunities to improve or augment data structures.
• Oversee large, complex, undefined problems and manage projects from inception and scoping through data gathering, analysis, results and, where applicable, implementation.
• Identify emerging risk issues/trends and assess/recommend opportunities.

Job Requirements:

• Passion for data analysis; using data to derive insights and drive change.
• Effective at collaboration and facilitating teamwork within and across teams.
• Exceptional problem solving and negotiation skills.
• Strong customer service skills and attention to detail.
• Curiosity, creativity, and a continuous improvement mindset are a must.
• Strong oral and written communication skills demonstrated through your ability to tell a story from raw data and trends.
• Ability to gather, analyze and synthesize data from various sources and present written, clear and concise assessments and recommendations.
• Results oriented with demonstrable success in delivering business impact.
• Strong organizational and multi-tasking skills; ability to adapt to change in a fast-paced environment.
• Critical thinking and proven ability to identify potential opportunities beyond the ask, while staying within project constraints/ scope.

Job Details:

Company: Purolator

Vacancy Type:  Full Time

Job Location: Mississauga, ON, CA

Application Deadline: N/A

Apply Here

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