
Website Purolator
Job Description:
Sets and monitors operations performance KPI and metrics for all levels of operations which include development of the KPI, method of reporting, establishing data owners, maintenance of the KPI, management of control plans, etc.
Provides business intelligence and insights on operations performance, key levers and improvement opportunities
Owns the overall operations management review cadence which include monthly business reviews and national business reviews and field operation reviews
Job Responsibilities:
- Conducting career development and performance reviews for team members, providing ongoing support and accountability for achievement;
- Manage operations and performance planning and budgeting process for field operations;
- Manage and monitor multiple interdependent performance improvement projects and initiatives across the regions.
- Develop reports to showcase trends and work with the operations team to brainstorm solutions
- Be the trusted adviser and manage executive communication on all aspects of the program including progress metrics, issues and risks and mitigating actions;
Performing other related duties as required - Lead the performance Excellence Team with a focus on performance excellence, business hydraulics, and operations dynamics.
- Lead and coordinate the Revenue capture processes, systems and technology impacting Operations
- Responsible for managing and meeting operations performance targets and initiatives;
- Integrate, consolidate and manage scope, resources, timelines and budgets on projects/initiatives
- Identifies and leads common programs that help improve operations performance across all regions
- To work collaboratively with finance function to ensure tight alignment on financial and operations performance;
- Oversee and manage performance and ROI on all initiatives;
- Strong leadership, project and time management skills with the ability to prioritize multiple projects in an Agile approach
- Work with the Operations teams to identify root causes, and mitigation strategies to achieve better outcomes for our customers and optimize revenue capture
Job Requirements:
- Comprehensive knowledge of Productivity and performance measures
- Ability to establish work goals, objectives and standards to be achieved by subordinates
- Strong written and oral communications skills
- Ability to performance manage subordinates while keeping manager informed of performance discussions and results.
- Minimum of 4-8 years of leadership experience in a high availability Supply Chain (Transportation/Network/logistic) environment
- Ability to develop and present business cases to senior management.
- Project Management skills Required-PMP designation preferred but not required
- Six Sigma tools and techniques –
- Strong analytical and problem solving skills
- Experience in working in a complex cross functional environment
- Degree in Business Management/Industrial Engineering/BS degree in Engineering or Operations Research or equivalent
- Frequent interaction with senior management on projects and updates
- Has managed resources, timelines and budgets
- Conveys information fluently, interpreting and clarifying details and explaining rationale.
- Arranges training or assignments, give timely coaching, to foster learning and development
Job Details:
Company: Purolator
Vacancy Type: Full Time
Job Location: Mississauga, ON, CA
Application Deadline: N/A
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