
Website Purolator
Job Description:
Relationship Representatives are professionals whose primary responsibility is to manage a portfolio of Small to Medium sized businesses in order to generate and advance sales from existing customers in accordance with their retention quota. In addition, they have the opportunity to close a smaller amount of net new business in accordance with the growth sales quota.
Job Responsibilities:
- Obtain pricing requests and deliver sales presentations to clients in order demonstrate Purolator’s value add
- Work closely with Outside Sales Executives on assigned clients within territory for joint deals above threshold of 150k
- Update customer information and track activity in organizational database in accordance with policies and procedures
- Manage a portfolio of approximately 300 existing accounts, with the total size of the base approximately $2 million
- Define and manage a retention strategy with customers within assigned territory in order to continuously support customer needs and optimize sales
- Generate opportunities and prospect to new clients
- Accept inbound leads from SMB within threshold (8 to 30k) and create opportunity
- Prepare and maintain accurate pipeline of Net New Opportunity and SOW
- Utilize Inside Sales Playbook with customers to maximize revenue generating activity and protect the core business
- Suggest actions to improve sales performance and identify opportunities for growth
- Research accounts, identify key players, generate interest to stimulate new opportunity
- Leverage understanding of Purolator’s solutions in order to position Purolator such that our solutions deliver high customer value to new clients
- Act as the point of contact to handle customer’s queries, liaison for complaints in a timely manner to meet the customer’s needs
- Use Retention tasks to call customers utilizing marketing themes (new products, predictive churn) to stimulate conversations with customers
- Onboard customers effectively
Job Requirements:
- Experience in solution selling
- Ability to initiate direct contact/build strong relationships with customers at Senior Management level
- Proficiency with Salesforce or another CRM
- Excellent written/verbal communication skills
- Ability to communicate in English and French (an asset)
- Comfortability with mid-high volume cold calling
- Knowledge of industry
- Knowledge of territory management
- Excellent time management, analytical, and organizational skills
- Ability to work under tight deadlines and manage multiple deliverables
- Experience selling via telephone, email and online campaigns
Qualification & Experience:
- 1-3 years of Inside sales experience with proven success in meeting/exceeding measurable sales targets/quotas
- 3 years of relationship management experience
- Must be fluently bilingual in both official languages (french/english)
- Experience in territory management
Job Details:
Company: Purolator
Vacancy Type: Full Time
Job Location: Mississauga, ON, CA
Application Deadline: N/A
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