Purolator Jobs – Operations Trainer/ Anjou

Job Description:

The Operations Trainer plays an integral role in employee skill enhancement. As part of the Learning and Development team, the Operations Trainer is responsible for providing onboarding training for employees in the Centre’s of Excellence and/or regional Purolator locations. This role is also responsible for initial, recurrent, refresher and developmental training programs, which are delivered using a blended approach of the classroom, on-the-job, and or eLearning platforms. This will include coaching, assessment and evaluation to foster compliance and mitigate risk. The Operations Trainer will work closely with Learning & Development, Operations, and Human Resources to meet and exceed organizational training and development goals.

Job Responsibilities:

• Provide ongoing input on training programs based on feedback from Operations, HR and employees
• Responsible for maintaining and updating all training records within the Learning Management System (LMS) for all operations employees that fall within their responsibility
• Work in designated Purolator location(s)
• Delivery of in-class/virtual training for front line operations employees
• Scheduling and logistics for new employees
• Ability to travel 20% to 70% of the time to Purolator Locations as required
• Coach, mentor, and evaluate employees on proper job performance procedures and standards, such as practical demonstrations, ride alongs (route rides), competency based evaluations (all operations groups)
• Other duties as assigned
• Support Operations On- The-Job Trainers and Seasonal Trainers
• Required to work varying shifts (days, afternoons, nights, weekends) depending on operational requirements
• Lead compliance and regulatory training for the Operations

Job Requirements:

• Must possess a valid non-probationary Driver’s License
• Must successfully complete Purolator’s Defensive Driving and Courier Methods and Procedures course
• Excellent facilitation, presentation, oral and written communication skills
• Committed to providing exceptional customer service
• Prior experience influencing/collaborating front line operations to achieve compliance of training goals
• Possess above average technical and computer skills including Word, Excel, PowerPoint, and Outlook
• Ability to work independently or in groups to achieve training goals
• Must successfully pass written and road test(s)
• Minimum 1-3 years of experience in the training field practicing Adult Learning Principles
• Clean Driving Abstract (please upload a current driver’s abstract with your resume)
• Certificate in Adult Education or equivalent
• Proficient in digital platforms such as Microsoft Teams and WebEx
• Proven experience in coaching, mentoring, and evaluation of employees on proper job performance procedures and standards
• Experience in Operations and or Transportation & Logistics an asset
• Bilingualism is required in Quebec

Job Details:

Company: Purolator

Vacancy Type:  Full Time

Job Location: Montreal, Quebec, Canada

Application Deadline: N/A

Apply Here

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